Get help with Curtains
Answer it yourself in seconds, or tell us what is happening and we will pick it up. Whichever suits.
User guides and training material
Written guides for the everyday tasks, walkthroughs for the ones you only do at year end, and material you can hand to a new starter on their first day.
- Members, savings, loans and transactions
- Year end, dividends and regulatory returns
- New starter quick-starts
Our learning environment is being set up. In the meantime, ask us and we will send you whatever you need.
When we are around
Monday to Friday, 9:00am - 5:00pm UK time (excluding bank holidays).
We aim to acknowledge everything the same working day, and we work on anything stopping members being served first.
What helps us fix it faster
- What you were trying to do
- The exact wording of any error
- Whether it affects one person or everyone
- When it started, and what changed
Tell us what is going on
The more you can give us here, the less we have to come back and ask.
FAQs
What is changing, what is not, and what it means for your credit union.
Read the FAQs
Downloads and release notes
Every release with its notes and its files, newest first.
Go to downloads
Share an idea
Something slow, awkward or missing? It feeds straight into what we build next.
Tell us your idea